Frequently asked questions


This page will grow as we develop.  Questions we've been asked already appear below:

How do I apply to join the Guild?
How seriously will people take a Guild that is free to join?
Is there a list of approved suppliers?
How do I get permission to make and sell soaps and toiletries?
How does the Guild set standards?
How do I find out more about the legislation?

My safety certificates show details of my formulas and product recipes, do I need to show you this information?
 


How do I apply to join the Guild?

To join the Guild all that we require are the following:

1. We'd like to see copies of the product safety certificates issued by your chemist, a sample of certificates will suffice if you have a large product range OR a letter from your chemist confirming that they have safety checked your products and how many.

2. a copy of your public liability/product insurance

Please do not send originals of any documentation

We DO NOT ask to see details of the formulas that you use to make any of your products - this is commercially sensitive information.  Kindly note that any information you share with the Guild as part of your application will be kept confidential.  We will not be keeping any information that we do not need.

Note about this change: Previously we were requesting a letter from the cosmetic chemist who certifies your products confirming that you are a client and how many products/formulas you currently have certified.  However we have been advised that some chemists are charging a fee for this letter.  As we did not intend joining the Guild would incur any costs to crafters we have amended our criteria above.  This is not a criticism of any chemist, we accept that they are busy and that their time is valuable.

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How seriously will people take a Guild that is free to join?
You shouldn't confuse 'free to join' with 'easy to join'!  Only crafters who can prove that they conform to legislation will be able to join us.  This involves a certain effort on the part of the Crafter.  Their products have to be submitted for testing, they have to source their raw materials from reliable and reputable suppliers and ensure that each step of their procurement and production process is documented.  Crafters joining the Guild also have to show evidence that they hold public liability insurance.

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Is there a list of approved suppliers?
There is no list of approved suppliers as such.  An approved supply line is one where the chemist who is testing the end product is satisfied that the manufacturer or producer of the raw material being used has produced a safe product. The tester is happy for it to be used in the final product. This is usually ascertained by the paper trail from producer to point of supply.  Basically an approved supplier is any producer or manufacturer that satisfies the requirements of the person testing the product. Chemists may have different views about different products and suppliers.

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How do I get permission to make and sell soaps and toiletries?
You don't need permission to become a crafter, you do however need to comply with the legislation which relates to the end product.  This basically means that you cannot sell any products to the public until they have been tested and certified safe by a chemist who has undergone specialist training.  Before beginning selling you also have to register with the Department for Business, Enterprise and Regulatory Reform (BERR, was formerly the DTI).  In short anyone can make and sell craft soap and toiletry items as long as they conform to the legislation.  The legislation only relates to selling the product, it does not for example prevent you from making soaps and toiletries for personal use

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How does the Guild set standards?
The Guild exists to raise awareness of existing standards.  The Guild does not set standards, these have already been put in place by Government.  Neither does the Guild involve itself in approving suppliers of raw materials and products.  As raw materials used in craft products must be safety tested and certified before the end product can be legally sold, standards in the area of supply are maintained by those who test the products.  Testing is carried out by chemists who have undergone specialist training

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How do I find out more about the legislation?
Our contact at the Department for Business, Enterprise and Regulatory Reform (BERR), formerly the DTI, has written to remind us of the requirement of advising them prior to putting products on the market.  BERR have produced a guidance note on the Cosmetic Regulations.  It can be viewed at:

http://www.berr.gov.uk/files/file25422.pdf

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My safety certificates show details of my formulas and product recipes, do I need to show you this information?

No!!!  Safety certificates do not follow a standard format and some show more information than others.  If this information is included on your documents please feel free to blank it out, we only need to see those parts of the certificate that state 'product safe' and chemists details.  Details about how you make your products are commercially sensitive and we do not require them.  If your chemist is happy that they are safe that meets our criteria. In any case only the registrar sees these certificates, and strict confidentiality is maintained at all times.  At no time will an active crafter be shown commercially sensitive information relating to your product range.

 

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Additional questions will appear as they are asked...